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Wordcount: 503
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Zane's Cycles
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By reading that story it makes, me realize how far you can actually go to take your business to the top. By making excellent decisions, Chris Zane was able to take a small – business bike shop in New Haven, Connecticut and turn it into one of the most successful and widely known bike shops in the country. Chris Zane went 110% when it came to giving their customers what he felt that they needed, including giving away bike parts that most bike shops would charge a dollar, and even giving his customers cell phones so keep in touch with others, to make an assistance call if it was needed. One of his most successful moves that he made was when he took the normal 90 day warranty that most bike shops offer and made it a one year warranty, so the c
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