The Hawthorne Effect can best be described ˇ§as the rewards you reap when you pay attention to people.ˇ¨1 In management studies, it is often described in terms of improved productivity that results when workers feel that their management genuinely cares about them personally, and about their work efforts.
The Hawthorne Effect is considered to be a landmark study in the behavioral perspective of management.2 The research for this study was designed and conducted by Harvard Business School professor Elton Mayo, at the Western Electric Hawthorne Works in Chicago, Illinois, from 1924 through 1933 in three separate series. The original goal of Mayoˇ¦s experiments was to see what effects changes in the workplace environment would have on wo
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