Information systems are costly to purchase, deploy, and maintain. Therefore, in a world where business enterprise is operated for value maximization according to the theory of rational choice, it is natural to suppose that MIS offers economic value and that this value overcomes the costs. As such it has rightly been an objective of MIS research for at least two decades to determine the economic role of MIS. Today information system effectiveness continues to occupy the highest priority of the MIS research agenda.
Yet much of the research on the effectiveness or success of information systems has relied on psychometric measures of user satisfaction also referred to as 'user information satisfaction' or UIS. These studies define MIS
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