PT1- Communications a pre paid long distance telephone card provider realize the manual processing of orders severely hindered their growth potential. The order processing of the telephone card was handled by different individuals, which completed different functions of the order processing. This became unmanageable and Pt-1 Communication set out to increase their output of sales of their long distance phone cards. Sales were soaring but movement of documents was bottled necked within the organization. Business functions such as the processing of customer orders require a complex set of activities, as well as overall coordination and delivery.
Orders of phone cards are the main source of revenue for PT-1 Communications. Timely deliv
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