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Team Maintenance

In our vehicle maintenance shop there are two types of maintenance, major and minor. Major consists of any vehicle problems that will take more than two days to fix due to the complexity of the maintenance that is needed or the availability of the needed parts. Minor maintenance is maintenance that has a quick turn around rate such as your standard annual oil change or tune up. These types of minor repairs will usually consist of a one to two day down time period. Currently our shop practice is on a first come first serve basis, meaning if you are the first customer to drop off your vehicle it will be the first to be worked on regardless of the type of maintenance needed. I believe that if you separate two groups of mechanics into

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