Signetics Corporation: Total Quality Management and Cost of
Signetics Corporation:
Total Quality Management and Cost of Quality measurements
Introduction
Part of any successful business organization is strategic planning. At Segnetics Corp, a long-range corporate growth plan was prepared and it was determined that the quality control concept would have to be revamped within the company to match the requirement of the future quality performance levels. It followed a series of activities such as introduction of a problem-solving technique ABC; change of the quality philosophy and the details of the transition plan; rough outline of a Four-Year Quality Improvement Program; Q & R Actions; reorganization of the quality department. It was determined that a combination of TQM and COQ tools could be a
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