Organizational behavior is defined as a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. The effectiveness and quality of relationships between employees and the management as well relations with the customer base is directly impacted and molded by the organizational structure of a business. A business must place high importance upon developing a quality based organizational structure that influences the behavior of its employees. This structure must be based on the importance of seeing every individual as a leader of leaders. Through the promotion of positive structure and
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