Why are people so rude in restaurants? They act as if they are on vacation and have forgotten to pack one vital item, their manners. Not their table manners, but instead their ability to treat others with respect and decency. I have worked in the food and beverage industry for the past eighteen years. I have held every position possible, server, host, cook, general manager, and everything in between. In all these positions, I have experienced rude behavior from customers. People have called me names, cursed and yelled at me, tried to belittle me, and have even tried to get me fired. When I first started working in the service industry, people acted as if restaurants were a refuge from a world of incivility; however, many things hav
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