In any business you need to keep all your employees happy. Not too happy that they don’t do what they are suppose to do but happy that they would like to come to work every day and give you the maximum output.
Southwest they are not treating their employees fairly. They are not paying them for what work they put in. in my eyes that is slavery. For instance there was a paragraph where the flight attendants were complaining for not getting paid for cleaning the planes when the planes sat idle or when there was lack of meal breaks.
These things can play a big role in creating a downward slope in employee morale. I know that some business all they care about is getting the max from their employees. But it’s not fair to have them work fo
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