With the growing technological base in the global arena the next logical step is for company’ to determine how to best use this technology. The use of this technology should be used to the advantage of its company and employees. One of the resources that are most valuable to these companies is knowledge. “A company’s greatest asset is its employees, but tapping their store of knowledge can present a challenge to large, geographically dispersed enterprises.”1 The pool of information that personnel in their organization have must be protected and shared throughout the company. How best to do this is the question many companies ask. In this paper, I will discuss what benefit does Knowledge Management software add to a global organization.
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