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Wordcount: 419
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Amy's Ice Creams
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Amy’s Ice Creams, a small ice cream company with only nine locations out of Austin Texas, is able to compete with national ice cream chains such as Baskin-Robbins and Carvel by turning “old fashioned” practices into cutting edge customer service.
Waiters dressed as Austrian body builders, servers juggling enormous scoops of ice cream, vibrant colors, and smiling faces are just a few of the things the customer sees on an average day at Amy’s Ice Creams. Rather than the lifeless and mechanical “Hi, can I take your order?” that larger corporations implement, the approach of jokes and small talk while ordering, paying and eating, create a very friendly and inviting environment. While larger ice cream corporations tend to stop at sim
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